Solve challenging issues
Solve challenging issues
the right way
the right way
Embedded Files
Make a positive change
Learn skills and behaviors that help making real, and positive, impact.
Avoid getting triggered
Keep calm and be in control of your behavior. Particularly when you get frustrated.
See their point of view
Create a better relationship with the other person (private or professional relationship), and develop a more balanced view of seeing the situation.
Our approach
Marc Pettersson speaks passionately about Difficult Conversations and has conducted these specific workshops since 2019 to a diverse audience.
Are you in any of these situations:
You are suffering because of another person's behavior, a person you need to interact with also in the future
Work performance is suffering and needs to be addressed
You are in a relationship where tensions are building up
Need to deliver bad news, and want to keep good relations with the counterpart after the news is out
Collaboration with a colleague/boss/worker/peer is under strain
What the participants say
"Great problem to adress, very interesting presentation"
- Corinne, R&D Multinational Corp.
"I like the fact that it is very tangible and easy to implement"
- John, Operations NGO
"The workshop had a very natural flow, made the learning powerful"
- Alvin, Procurement management
What our participants have asked
What is the course based on?
What is the course based on?
The topic of difficult conversations is complex, consisting of a fascinating mix of communications topics. There are closely related topics like; negotiations, public speaking and dating advice, that have this characteristic. Listening, communicating clearly verbally, body language, compassion, situation awareness and psychology are required.
The course is composed of bits from all these fields, adapted to provide practical advice that follows a curriculum that is easy to apply for your next conversation.
On the ´Good reads´ page you can find great material, by masters in the field.
Who is the workshop for?
Who is the workshop for?
The topic is relevant for anybody.
The presentation is built from a professional (private, public, organizations) perspective - how to engage with people you are obliged to collaborate with. And with examples of conflicts commonly encountered in the professional fields.
Still, all that you learn will also apply to private life.
I would like to arrange an event for my team only. Is that possible?
I would like to arrange an event for my team only. Is that possible?
Yes, that is possible. Please write me on the form below with your specific request.
The number of participants can vary, have been done from 3 to 15, with the ideal size 5-10 people. There is an extended, half-day, version of the public workshop with longer individualized sessions and more time spent on preparing for an actual upcoming conversation.
Can I cancel an event?
Can I cancel an event?
Depending on the event, please follow the links to the booking page.
I try to keep the cancellations as open as possible, including transfer of tickets. However, the classes are small and require a minimum number of participants to be effective late cancellations are not permitted.
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